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Stay informed with plain-English guides on debt management, credit files, and the latest FCA regulations to protect your rights.
Stay informed with plain-English guides on debt management, credit files, and the latest FCA regulations to protect your rights.
Before any paid service, you are entitled to free, impartial debt advice from the following UK government-backed and charity services:
We always explain these free options, along with our fees, cancellation rights and alternatives, before any paid work begins — as required by the FCA.
Data controller: First Credit Advice Limited, 27-43 St James House, Eastern Road, Romford, RM1 3NH.
ICO registration: Z3299816
We collect your name and contact details to respond to enquiries. Your data is held securely, never sold, and you can request deletion at any time by emailing hello@fcal.co.uk.
For full details, see our full Privacy Policy.
We are committed to treating all customers fairly and providing extra support for those in vulnerable circumstances, in line with FCA Consumer Duty expectations.
At any point — phone, email or post — let us know if you need additional support. We will record this and ensure all staff are aware.
📞 Free debt advice — available now